Service
Customs & duties
For international shipments we handle all customs paperwork, duty calculation, and clearance through our broker network. Customs status appears as a checkpoint on your tracking page — no surprise calls from a port asking for documents.
How it works
- Describe
Send the cargo description, declared value and importer details.
- Classify
We classify the goods and prepare the commercial invoice.
- Submit
The entry goes to a broker, who follows clearance through.
- Release
Clearance shows as a checkpoint on tracking, then the goods are released.
What we handle
- HS-code classification and commercial-invoice generation
- Duty and VAT calculation, paid on your behalf where pre-funded
- Broker submission and clearance follow-up
- Restricted-goods declarations (lithium batteries, dangerous goods)
What we need from you
- Description and declared value of the cargo
- Importer-of-record details if different from the recipient
- Any export licences for restricted destinations
Related guides
All guidesCustoms & Compliance
What actually happens when your shipment clears customs
Customs & Compliance
HS codes: what they are and how to find the right one
Customs & Compliance
How to write a commercial invoice that clears customs the first time
Shipping Guides
Dangerous goods by air: the nine hazard classes, and the everyday items in them
Other services
Express parcelDoor-to-door for parcels under thirty kilograms, on daily routes between major cities.International freightPallet and container freight across borders, with customs paperwork and clearance handled.Same-day pickupWithin-city moves with a two-hour cutoff window and signed proof of delivery.Pet transportPre-approved transport for companion pets, with documents checked before movement.
Ready to ship with customs & duties?
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